Privacy Policy

1. Who we are

Access Pathway is an independent UK education consultancy. We help mature students, career changers and first-generation applicants navigate university entry and student finance applications.

For any privacy questions, contact us at info@accesspathway.co.uk.

2. What data we collect

We collect only the personal information we need to provide our service:

• Full name
• Email address
• Contact phone number

We may also collect information you voluntarily share with us during consultations — such as academic history, employment background or household circumstances — solely to advise you on suitable courses and funding options. We do not collect or store National Insurance numbers, bank details or Student Finance login credentials.

3. How we use your data

We use your personal data to:

• Respond to enquiries and provide consultation services
• Guide you through university and student finance applications
• Send updates, reminders and relevant resources by email
• Improve our service based on anonymised feedback

We will never sell your data or share it with third parties for marketing purposes.

4. Legal basis for processing

We process your personal data on the basis of your consent (when you submit an enquiry or sign up for updates) and our legitimate interests in delivering the consultancy service you have requested. You can withdraw consent at any time by emailing info@accesspathway.co.uk.

5. Data retention

We keep your personal data for up to three years after your last interaction with us. This allows us to provide follow-up support, respond to queries and meet any regulatory requirements. After this period, your data is securely deleted or anonymised.

6. Third-party services

We use the following third-party services to operate our business. Each processes data under their own privacy policies and only on our behalf:

• Mailchimp — for email communications and newsletters. Privacy policy

We may add or change service providers from time to time. We will update this page if we do.

7. Cookies and analytics

Our website does not currently use third-party analytics or advertising cookies. If we add analytics in the future to help improve the site, we will update this policy and ask for your consent where required.

8. Your rights

Under UK data protection law you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data ("right to be forgotten")
• Object to or restrict certain types of processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, email us at info@accesspathway.co.uk. We will respond within 30 days.

9. Data security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. However, no internet-based service can guarantee absolute security. We encourage you to use strong passwords and keep your contact details up to date.

10. Changes to this policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be published on this page with a revised date.